FAQs

FAQs

If you have an inquiry that is not answered in our FAQs, you can always reach out to us at info@lollas.com.eg

Orders & shipping

How do I place an order?

Ordering online from Lolla's is easy! When viewing an item, simply select your size and quantity needed and then click 'Add to Cart'. You can review the items in your Cart at any time by clicking on the 'Cart' icon in the top right corner of every page. Once you have reviewed the items in your shopping cart, you can either continue shopping or continue to checkout and place your order.

Is it safe to purchase online from Lolla's

Absolutely! Lolla's uses Secure Sockets Layer (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

Alternatively, Lolla's offers Cash on Delivery (COD) for customers in Egypt. if you are still concerned with placing your order, please contact info@lollas.com.eg and we will contact you regarding an alternative method to place your order!

Can I cancel/make changes to an order I just placed?

Generally, we are unable to make manual changes, however, if the order has not been shipped it may be possible. We process orders quickly, so changes cannot always be accommodated. Please immediately contact us with your change request details included in the email.

What does our newsletter allow you to receive?

The Lolla's newsletter notifies you of all of our latest arrivals, upcoming
promotions, secret discount codes and other exclusive offers. We also
offer 10% off your first purchase. Don't miss out and sign up today!

Where are your products designed and manufactured?

All Lolla's products are proudly designed, and manufactured by our team in Egypt.